We want to make sure your team gets exactly what it needs. Using a thorough Needs Assessment process, we'll help you figure it out. We start with this simple question: "What does success look like for your team?"
Once we confirm specific learning objectives, we can build a training solution that works for your team.
Choose a course from our current workshop menu below, if it meets your needs. Or we can modify it to better suit your needs.
Combine two or more courses to create a customized solution for your organization. Add an additional day on a specific topic if your team needs in-depth understanding, or shorten a course length if you have less time for training.
Create your own recipe. Choose from the following ingredients (learning topics): customer service, sales, resolving conflict, project management, Six Sigma, influence skills, coaching, behavior-based hiring, leadership for new leaders, delegation, building trust, motivating your team, problem-solving, business etiquette, goal setting, strategic thinking skills for executives, listening skills, giving and receiving feedback, refining your leadership style, leadership for women, stress less for corporate types, corporate or non-profit board strategies
Cost-effective solutions for all industries.
Contact us so we can provide a training solution for your team.
Project work can be challenging, rewarding, and sometimes overwhelming. Without some structure and strategy, missed deadlines, poor communication, and frustration become all too familiar. Reduce overwhelm and disorganization by learning the basic principles used by the experts. This course is an excellent companion course to Manage Projects by Leading People.
• Understand your role as project manager
• Understand how to scope and plan a project
• Identify project milestones and anticipate potential barriers
• Conduct successful project meetings
• Formulate a change management and communication strategy
• Execute and track project tasks
WHO SHOULD ATTEND: Anyone in the organization who completes project-based work (not just employees with the title Project Manager!)
TIME AWAY FROM THE OFFICE: Two action-oriented days
Do you know you have a leadership style? We all have one. We all have a preferred way to interact with people in the workplace, whether we're aware of it or not. The single most important leadership skill is the ability to understand your leadership style and, more importantly, the impact that your style has on others. This insight will help you influence, communicate, and motivate to get results. Self-awareness is a powerful state of being. Get ready for aha moments!
• Identify and understand your natural leadership style
• Leverage your strengths and learn to adapt your style in various situations
• Develop strategies to prevent and reduce conflict with others
• Enhance your ability to collaborate by clarifying your needs and the needs of others
• Improve workplace communication by understanding various communication styles
WHO SHOULD ATTEND: Individual Contributors and Managers of all levels may attend as individuals or as work teams (i.e., everyone)
TIME AWAY FROM THE OFFICE: One rewarding day
Go from fear to fabulous. Capture and keep the attention of your audiences. Get people to take action and understand your key points. Learn the secrets of powerful public speaking. Apply your new skills when speaking on conference calls, delivering formal presentations, leading team meetings, or meeting with customers. Don’t just share information, tell a story!
• Overcome your nervousness by learning specific physical skills
• Understand what your audience sees, hears, and takes away from your presentations
• Identify and share the key points of your presentations
• Handle tough questions about your presentation topic
• Use storytelling, imagery, and visual support to get your message across
• Practice your skills in a safe, supportive environment (small class size)
WHO SHOULD ATTEND: Anyone who presents information to colleagues or customers, formally or informally, in meetings, speeches, conference calls, or webinars
TIME AWAY FROM THE OFFICE: Two confidence-boosting days
All teams have a personality of their own. Identify your team’s culture and how the culture was created. Improve your team’s performance and identify the barriers and challenges that are keeping your team from reaching its potential.
• Understand typical team challenges and how to overcome them
• Learn positive communication habits for your team and implement them immediately
• Establish ground rules for your team
• Clarify roles for each team member
• Create a Team Action Plan and a strategy for keeping it in place
WHO SHOULD ATTEND: Project teams, departments, and work groups
TIME AWAY FROM THE OFFICE: Two collaborative days
There’s a difference between good trainers and great trainers. This course can take you from good to great. Whether you’re new to the training world, or a seasoned professional wanting to polish your current skills, this one day course can help you identify the areas where you can go from good to great.
• Explore adult learning principles
• Grab (and keep!) the attention of your audience
• Polish your presentation style
• Discover advanced techniques for stating your key training points
• Add texture and fun to any learning environment with the use of icebreakers, training games, and other support materials
WHO SHOULD ATTEND:
New and experienced Trainers, Training Coordinators, Training Managers, HR staff who provide training, Supervisors and Managers who provide training
TIME AWAY FROM THE OFFICE:
One motivating day
• Understand typical team challenges and how to overcome them
• Learn positive communication habits for your team and implement them immediately
• Establish ground rules for your team
• Clarify roles for each team member
• Create a Team Action Plan and a strategy for keeping it in place
WHO SHOULD ATTEND:
Project teams, departments, and work groups
TIME AWAY FROM THE OFFICE:
Two collaborative days
Finally, a course designed to take the mystery out of meetings! Your team deserves high-impact, dynamic meetings where everyone contributes to powerful decisions and solutions. This one day course can change the way your team operates and reduce the waste of ineffective meetings, conference calls, and webinars.
• Learn meeting preparation tips
• Understand your personal meeting style and how you process information during meetings
• Discover the 7 Secrets of Successful Meetings©
• Learn the importance of assigning roles during meetings
• Realize the power of post-meeting follow-up
WHO SHOULD ATTEND: Anyone who coordinates, attends, or leads meetings, conference calls, or webinars (i.e., everyone)
TIME AWAY FROM THE OFFICE: One inspiring day
If you’re using the same old pitch to convince your customers to see things your way, you might be successful some of the time. To really understand the sales process and be consistently closing deals, you have to treat each customer the way he/she wants to be treated based on what he/she prioritizes and values. This course helps you see the hidden dynamics behind the sales process and helps you identify ways to adapt your approach to earn trust with customers and get results!
LEARNING OBEJCTIVES:
- Understand your unique selling style and the strengths and challenges that go along with it
- Learn how to quickly identify customer buying styles (even on the phone!) and how to adapt your selling style to meet the needs and expectations of your customers
- Boost your ability to sell benefits versus product features
- Design a strategy to implement new skills with customers immediately
WHO SHOULD ATTEND: New and seasoned sales, business development, and customer services professionals and support staff.
TIME AWAY FROM THE OFFICE: Two to four stimulating days
Learn the process improvement secrets successfully used by major corporations like Motorola, GE, and Toyota to improve your current business processes. You don’t have to be a statistical expert to use the basic tools of this structured problem-solving approach. Discover how you can gain better visibility into your operation to make strategic improvements. Suitable for all levels of the organization from entry level to CEO, these Lean and Six Sigma tools generate conversations that will challenge the status quo and harness innovative ideas.
- Learn how to ask the right questions to identify which areas need improvement
- Identify gaps in current processes and find critical problem areas
- Create and scope an action plan and vision for your work team
- Find the ‘low-hanging fruit’ to make rapid improvements in your business
- Develop implementation strategies and manage change
WHO SHOULD ATTEND: Supervisors, Managers, Project Managers, employees who work on project teams, and support staff. No Six Sigma background is necessary. Employees with a Six Sigma background can attend this workshop as a refresher.
TIME AWAY FROM THE OFFICE: Five illuminating days
It’s more than the ability to think outside the box. Sometimes you don’t even need the box! Be truly competitive in a global economy that rewards innovation and urgency. Learn to identify which ideas are viable and which ones might create setbacks. You and your team can learn to access fresh, marketable ideas that will dazzle customers and motivate everyone on the team. Attend as a team or as individuals.
- Encourage collaboration for maximum innovation
- Learn think-outside-the-box techniques to generate new perspectives
- Engage all of your senses to enrich your imagination
- Uncover surprising solutions to current business challenges
WHO SHOULD ATTEND:
Anyone on the team who needs to generate, review, or approve ideas about your products and services (i.e., everyone)
TIME AWAY FROM THE OFFICE:
One energizing day
Learn the secrets of tapping into your valuable network of people to accomplish project success more quickly, easily, and accurately. This is the people side of project management. Learn ways to manage some of the typical frustrations that go along with project management like trying to influence without authority or how to adapt when unexpected changes occur (and they will occur!). Gain the necessary confidence to take charge of small and large-scale projects.
LEARNING OBEJCTIVES:
- Learn the power of delegation to accomplish simultaneous project tasks
- Lead motivating and effective project meetings
- Identify your Project Leadership style, its strengths and its challenges
- Communicate clearly with your project team in person or via email
- Build and practice skills to influence others without authority
- Manage conflict and team behavior
WHO SHOULD ATTEND: Supervisors, Managers, Project Managers, Program Managers, employees who lead small or large project teams.
TIME AWAY FROM THE OFFICE: Three take-charge days
